Hamburg Sud, Management Development Program, Doral, Florida, USA, April-July 2014

We can effectively train your managers in the following skills:

• Clearly understand and execute the role of a leader as an effective manager of people in the achievement of business goals
• Deepen their understanding of their “strengths,” “weaknesses,” habits and blind spots as a leader
  
• Improve their psychological understanding of their colleagues/subordinates personalities and their ability to apply that knowledge to influence and motivate others
  
• Successfully use fundamental business communication skills, such as active listening, asking effective questions and constructive criticism (or assertiveness)
  
• Gain a deeper understanding of cross-cultural communication and multicultural team-building

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United Nations World Food Programme, Middle Management Training Program, Khartoum, Sudan, May 26-29, 2014

SCA / PPI Network, Line Manager Program, Munich, Germany, October 2012

Management Centre Europe, Managing People, Brussels, Belgium, 2006

Management Centre Europe, Managing People, Athens, Greece, 2003

Effectively implement and control all the elements of the Performance Management Process:

• Clearly define tasks and (SMART) goals and develop innovative and motivational action plans
  
• Determine and apply all possible intrinsic and extrinsic incentives to sustain subordinates’ motivation
  
• Provide regular and constructive feedback 
  
• Conduct effective problem solving
  
• Conduct a productive review and appraisal process

Schlumberger / MCE, Managing and Leading Your People, October 2013, Tjumen, Russia

Develop the professional potential of subordinates using:

• The optimal Situational Leadership style
  
• The five-step mentoring model and other coaching models, such as GROW and other
  
• Effective delegation of tasks and assignments

Effectively prevent and manage conflicts: 

• Assertive agreement management and productive feedback
  
• Active reflective listening
  
• Creative problem solving

• Effectively organize and manage team problem analysis and decision making 
  
• Understand the dynamics of change and improve the ability to manage change processes
  
• Understand the importance of creating a constructive emotional climate and supporting the organizational culture and values